Concierge
for every employeeA personal HR assistant for every person on your payroll, in chat or by voice.
- Handles on its own
- Pay, leave and policy questions
- Sick calls and shift cover
- Asks you first
- Any exception to policy
Angkasa is the AI-native HR and operations platform for frontline companies. Its agents plan rosters, audit payroll, answer every employee and explain every number. You approve what matters. They handle the rest.

AI that works inside Indonesian rules
Traditional HR systems wait for someone to click. Angkasa's agents watch every shift, request and payslip, act on what they safely can, and bring you only the decisions that need a person.
Each agent has a clear job, its own permissions and a log of everything it does. They share one model of your people, shifts, pay and work, so they hand off to each other the way a good team does.
A personal HR assistant for every person on your payroll, in chat or by voice.
Builds rosters that fit demand, labour law and the lives of the people on them.
Checks every payslip against attendance, contracts and history before anyone is paid.
Keeps overtime, contracts and BPJS registrations inside Indonesian rules.
Answers any question about your operations, with the evidence behind every claim.
Turns meetings into decisions, owners and deadlines, then follows up until it's done.
Every morning, Compliance reads contracts, punches and registrations against Indonesian labour rules, then prepares the fix so you only have to confirm it.
PP 35/2021 allows at most 18 overtime hours a week. Both are on the evening shift at Bekasi.
Hendra W.16.5 hYPYoga P.15 hRenewal letters drafted with current pay and role. Two people have a performance note you may want to read first.
Details taken from onboarding documents. Nothing is submitted until you approve.
Ask in plain language. The Analyst traces the answer through attendance, rosters, orders and HR records, shows the chain of causes with evidence, and proposes what to do next.
Mostly because the evening shift lost two pickers in August and was never refilled. The day shift stayed late to cover, which added 146 overtime hours. A flash sale on 9.9 made it worse for one week.
Chief of Staff listens to the weekly review, writes down what was decided, assigns tasks with deadlines and follows up until they're done. Leaders get a two-minute brief every Monday.
DP“We're short at night again. Let's open two evening picker roles this week.”
“HR can post today. I'll need the job description by Friday.”
SA“Fine. And freeze non-urgent overtime until 11.11.”
DoneThe Scheduler weighs demand forecasts, labour law, skills, rest and preferences, then shows you the trade-off between cost, coverage and fairness before anything is published.
The night before payroll closes, the Auditor checks every line against attendance, contracts and past months. Data errors are fixed with a trail. Anything that changes someone's pay waits for you.
Two clock-ins came from 14 km away while his phone reported a mock-location app.
Frontline teams don't log in to portals. They send voice notes. The Concierge answers in their language, on the channel they already use, at any hour.
HR teams describe a policy the way they'd explain it to a new manager. Angkasa turns it into a rule the whole system follows, tests it, and replays the last 90 days before you switch it on.
Warehouse staff can swap shifts up to 24 hours before the shift starts, at most twice a month. Swaps during 11.11 and 12.12 need the floor lead's approval.
Maya Lestari, HR Managerrole = warehouse_staffrequest ≥ 24h before shift.startswaps ≤ 2 per person per monthcampaign_day ∈ {11.11, 12.12} → approver = floor_leadEvery agent starts by suggesting. As it earns your trust, you let it draft, then act with approval, then act and report. Every action is explained, logged and reversible.
Why: family sick leave logged; Dewi is trained for packing, had 14 h rest and accepted.
Why: salary changed on 1 Sep but the BPJS base still used the old figure.
Why: due today, no activity in 2 days; escalation scheduled for 17:00.
Why: fixed-term contracts end within 30 days; drafts wait for HR to review.
Why: all 6 are certified, under their weekly limit and marked available.
Each decision shows its reasoning and links to the records it used.
Any agent action can be reversed in one click, and the reversal is logged too.
Agents act with the permissions of the person they work for, enforced on the server.
Pay, contracts and employment status always wait for a human approval.
Customer data is never used to train AI models. The database is hosted in Jakarta.
A complete, exportable trail of who or what changed anything, and when.
Angkasa pairs Claude Opus 5.5 from Anthropic with the one thing a language model can't invent: a clean, linked record of how your company actually runs.
Agents are only as good as their data. Angkasa is the system of record for people, time and pay, so the agents work from facts instead of exports.
PPh 21 TER, BPJS, THR and labour limits live in deterministic engines the agents call as tools, so answers stay exact.
Each agent must pass hundreds of real frontline scenarios before every release, and every mistake a customer flags becomes a new test.
No setup fees and no extra seats for managers. Every plan includes the full HR platform and help moving your data over from spreadsheets.
The HR platform with a Concierge for every employee.
All six agents working on your operations every day.
For groups with several legal entities and their own systems.
Prices exclude VAT. 30-day pilot on your real data for teams of up to 50 people.
The agents reason with Claude Opus 5.5 from Anthropic. Pay, tax and rule checks run on Angkasa's own deterministic engines, so numbers are always calculated, never generated.
Only as far as you allow. Each agent has an autonomy level you set, and anything that changes pay, contracts or employment status always waits for a person.
No. Your data is used only to serve your company. It is never used to train models, and the primary database is hosted in Jakarta.
Every action shows its reasoning and evidence, and can be undone for 24 hours. Mistakes you flag become test cases the agent must pass before its next release.
Yes. The Concierge works over WhatsApp and understands voice notes in Bahasa Indonesia, Javanese and Sundanese, so nobody needs to read long screens or install an app.
Most teams switch on the Concierge and Analyst in the first week. The agents learn your rules from the spreadsheets and policies you already have, and you confirm each one in the policy compiler.
See the agents work on your own shifts, rules and payroll in a 30-minute demo. Pick a time that suits you, or write to us.